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Privacy Policy

This is our current policy. For any question about it, email support@northvane.in.

Who we are

Northvane Management Private Limited ("Northvane", "we", "us") operates this service in India. Our registered office is Office No. 203, Edge Commercial Complex, Mowa, Raipur 492001, Chhattisgarh, India, and our CIN is U62091CT2026PTC020789. You can reach us any time at support@northvane.in.

What we collect

  • From business owners: your name, mobile number, company name, and the ledger, voucher, and balance data your Tally Connector mirrors from TallyPrime.
  • From your customers (added by their supplier): their name, mobile number, and the transactions and balances recorded against them in your books.

Why we collect it

Only to operate your ledger portal — to show balances, statements, and transaction history, and to send transactional SMS (one-time login codes and payment reminders). We do not use your data for advertising, and we never sell or rent it.

How it's protected

Data is transmitted over HTTPS. Sign-in codes are short-lived and stored using industry-standard one-way hashing. The Tally Connector is read-only — it copies from Tally and never writes back.

Who processes it for us

SMS is delivered through our messaging provider (MSG91). Hosting is provided by Amazon Web Services in the Mumbai (India) region — your data stays in India. These providers process data only to deliver these services to us.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can access, correct, or erase your personal data, and withdraw consent. You can request a full export or full deletion of your company's data at any time. A business owner is responsible for the lawful basis to add their customers and to send them SMS; Northvane processes that customer data on the owner's behalf to provide the portal.

How long we keep it

We retain data while your account is active and delete or anonymise it on request or after account closure.

Questions & grievances

In line with the DPDP Act, 2023 and the Information Technology Rules, you can raise any privacy concern or grievance with our Grievance Officer at support@northvane.in. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.