Terms of Service
This is our current policy. For any question about it, email support@northvane.in.
The service
Northvane Management Private Limited ("Northvane", "we", "us"), a company registered in India at Office No. 203, Edge Commercial Complex, Mowa, Raipur 492001, Chhattisgarh, India (CIN U62091CT2026PTC020789), provides a read-only mirror of your TallyPrime data and a portal where your customers can view their own balance, statements, and history. Tally remains your master record; we never write back to it.
Your data is yours
You retain ownership of all data you upload to, or mirror into, Northvane.
Availability
We provide the platform on a best-effort basis and work hard to keep it running, but we do not guarantee uninterrupted or error-free service. We do not offer a contractual uptime guarantee at this stage.
Accuracy of figures
The balances and statements Northvane shows are computed from your own Tally exports. You remain responsible for your books and for verifying figures. We are not responsible for losses arising from incorrect Tally exports or operator error.
Fees & cancellation
Your first 90 days are free, with no card required. After that, pricing is set by written agreement based on transaction volume. You can cancel at any time — see our Refunds & Cancellation policy.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim is limited to the fees you paid in the three months before the claim, and we are not liable for indirect or consequential losses.
Trademarks
Tally® and TallyPrime® are trademarks of Tally Solutions Pvt. Ltd. Northvane is not affiliated with, sponsored by, or endorsed by Tally Solutions Pvt. Ltd.
Governing law
These terms are governed by the laws of India, and the courts at Raipur, Chhattisgarh have exclusive jurisdiction.
Contact & support
For any question, complaint, or grievance about the service, write to support@northvane.in. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.